Where can I submit an invoice for reimbursement?

You can submit a reimbursement request through your
customer account
in the “Reimbursement” section, or
go directly to the form here.

Log in to your customer account, open the reimbursement section, and select “Submit a refund.” There, you can upload your receipt and enter your bank details.

You must submit your reimbursement request during your trip or within 7 days after your trip ends.

You can see the status of your reimbursement requests in your customer account overview.

Once your refund is confirmed, the money will be credited to your bank account. Please allow up to 8 weeks for the process to be completed.

Yes, you will receive a notification if your reimbursement request is declined or adjusted.