Overview of All roadsurfer Conditions & Insurance Packages
Book your RV or camper van rental in the US or Europe at competitive prices! Whether you want to set off on a weekend road trip or a longer vacation, roadsurfer has fully equipped RVs to suit your plans. In general, the earlier you book, the greater the choice and the lower the price. Please note: Rates are subject to change depending on your trip’s location, duration, and availability.
Book your dream 2023 camper van vacation at a great value!
Surfer Suite VW T6.1 California Ocean pop up camper
Beach Hostel VW T6.1 California Beach pop up camper
Travel Home Mercedes Marco Polo pop up camper
Camper Cabin Deluxe Ford Nugget Plus pop up camper
Camper Cabin Ford Nugget pop up camper
Road House Pop up camper van sprinter
Family Finca High roof sprinter camper van
Couple Cottage Sprinter camper van
Camper Castle Class B RV
Cozy Cottage Class B RV
Couple Cottage Offroad Off-road RV
Van Villa Class B RV
RV Rental - All Costs and Conditions
Rental Period
The minimum rental period is three nights.
Age
In Europe, drivers must be 18 and have a driver´s license (class 3 or B ) for more than a year. Our customers in the USA and UK have to be at least 21 years of age in order to be able to rent one of our vehicles.
Equipment
All our models are equipped with the following: navigation system, air conditioning, stationary heater, awning, 1 camping table, 2 camping chairs and a kitchen box with all kitchen utensils. You can also add optional equipment such as bicycle racks or portable camping toilets and much more.
We charge a one-time service fee of $ 99.00 in Europe and $ 149.00 in America. What is the service fee? There are many steps to make your fully-equipped roadsurfer “ready to go” from the standard production line to the rental handover. The provision fee is to ensure that you receive the best customer experience possible.
Pets
Please note that dogs are not allowed in our RVs in the USA. All roadsurfer camper vans in Europe can be optionally booked with a dog fee. Once you have chosen your preferred camper van, simply add the one-off dog fee of $ 85.00 to your booking.
Cleaning Fee
We do not want our customers to have to pay for additional cleaning costs. Our goal is to hand over an impeccable vehicle to every customer and for this reason we have to charge an additional fee in exceptional cases.
→ You can find an overview of the additional cleaning fee criteria in our FAQs
Deposit
A security deposit of $ 850.00 must be paid to roadsurfer for each booking.
Pick-Up & Return
You can pick up your camper van from Monday to Saturday. Unfortunately, we do not offer a pick-up on Sundays and public holidays. Furthermore, bookings are not available from or until a Sunday.
The pick-up takes place in the afternoon between 2 and 5 PM on the first day of the rental. Returns take place on the last day of the rental in the morning between 9 to 11 AM.
If you would like to pick-up your vehicle earlier and return it later, please select your preferred times directly when booking. We charge a small fee for both an early pick-up and a late return. This fee depends on the time you select and will be shown to your in advance during the booking process.
With us, you pay for the nights. That’s why you only pay half for the first and last day.
If you return your RV outside of our business hours, the return will be at your own risk. We are not responsible for damages incurred to the vehicle during this time.
Please ensure that you refuel the fuel tank (diesel and AdBlue) shortly before returning your RV. You can usually find a petrol station near our locations. Failure to return the fuel or AdBlue tank full may result in a service fee being charged. Additional information regarding this can be found in our T&Cs.
Overview of Our Carefree Packages for Europe and the U.S.
Benefits
Basic
Advanced
Complete
Price
free
$ 15.00 / Day
$ 29.00 / Day
Deductible for each claim*
$ 1,500.00
$ 800.00
$ 0.00**
Unlimited mileage
24/7 roadside assistance
Vehicle underbody repairs
Interior repairs
Emergency roadside assistance
Windshield repairs with stone impact cracks (up to 2 cm outside the field of vision)
Windshield replacement with stone impact cracks within the field of vision (or cracks >2cm)
Tire insurance
Number of drivers
2
3
unlimited
*Our Basic Carefree Package is included in the rental price, limiting the maximum excess to $ 1,500.00 for each individual instance of damage. Damage resulting from vandalism, the use of force, or incorrect operation by the hirer or passengers, especially damage to the awning or pop-up roof, is not subject to a maximum excess limit. The hirer is responsible for covering the full repair costs for such damage.
In the event of vandalism by third parties, the hirer must promptly report the damage and ensure it is documented by the police as soon as they become aware of it. Failure to cooperate promptly or adequately in such cases may result in the right to charge for the damage being retained.
**Please note that before the start of your trip, it is required to pay an $ 850.00 deposit, regardless of the insurance package you choose.
When you rent an RV or camper van, you should make sure the interior is properly cleaned before you return the vehicle to the rental station at the end of your adventure. Please return your campervan as clean as you received it.
If the vehicle is not sufficiently clean at the time of return, we reserve the right to charge an extra cleaning fee. In case of extreme soiling, smoking in the vehicle, or taking along animals without the appropriate booking, additional cleaning fees may apply.
All stains that are not water stains (e.g. wine or sunscreen)
$ 75.00
Excrements
Excrements in the porta potty, toilette cassette, toilette, toilette compartment, or anywhere else*
$ 250.00
(Cleaning fee in Europe: $ 75.00)
When heavy duty cleaning is required*
roadsurfer reserves the right to charge a fee in case of extra cleaning efforts caused by reasons not listed above, e.g. stains on the awning, stained interior ceiling, or other dirt that take substantial effort to be removed**
$ 75.00
Pet hair in a vehicle that was not booked with a dog flat rate
This is prohibited and will result in an additional fee
$ 150.00
Smoking in the vehicle
Smoking is prohibited in all our vehicles. Any cigarette & related smoke smells throughout the vehicle will result in an additional fee
$ 250.00
*To avoid being charged, a self-cleaning option is available as long as it does not affect the next bookings.
**$ 300.00 will be charged for all extra cleaning efforts. Fees related to prohibited actions can be charged on top.
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