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Info & Help Before and During Your Trip

To make sure you’re well prepared for your road trip, we have compiled all the important information about the operation of our roadsurfer RV models. In our videos and instructions, you’ll learn the most important steps and get to know everything about your camper van before you pick it up from us. The information will also help you if you’re already on the road with your roadsurfer and have questions about your camper van or motor home.

Campervan Videos & Instructions

View our instructions or watch our step by step explanatory videos to see how our camper vans work.

Surfer Suite VW T6.1 California Ocean

Where do I find everything in the vehicle? How do I open the roof?

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roadsurfer beach hostel deluxe side view

Beach Hostel VW T6.1 California Beach

How can the seats be turned? What are the camper van dimensions?

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roadsurfer travel home side view

Travel Home Mercedes Marco Polo

How do I fill up the camper van? How do I fold down the back seat?

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roadsurfer camper cabin side view

Camper Cabin Ford Nugget

How do I release the handbrake? How does the outdoor shower work?

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roadsurfer camper cabin side view

Camper Cabin Deluxe Ford Nugget Plus

How does the electricity work? What do I need to know about the toilet?

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Motorhome Videos & Instructions

View our instructions or watch our step by step explanatory videos to see how our motor homes work.

Camper Castle Knaus Sky Wave

Where is the external power connection? How do I dim the lights?

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Camper Castle Bürstner Limited T

How do I extend the awning? Where can I find the gas bottles?

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roadsurfer Cozy Cottage Side View

Cozy Cottage Knaus VAN TI PLUS

Where do I operate the entry aid? How is the bed assembled?

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Van Villa VW T6.1 Knaus Tourer Van

How do I attach the safety net? How do I extend the inner table?

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roadsurfer couple cottage offroad

Couple Cottage Offroad Hymer Grand Canyon

How does the tap work? What if water leaks under the camper?

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Road House Side View

Road House Knaus Boxlife

How do I change the propane bottle? How do I charge the camping battery?

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Road House Side View

Road House Bürstner Eliseo/Campeo

Where is the grey water tank? How does the fridge work?

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Road House Side View

Road House Hymer Ayers Rock

How does the water pump work? How do I use auxiliary heating?

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Road House Side View

Road House Weinsberg Caratour

How can I set the fridge temperature? How do I set up the awning?

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Family Finca Side View

Family Finca VW Grand California

Where is the fresh water tank? What are the camper van dimensions?

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Family Finca Side View

Family Finca MAN Knaus Boxdrive 600 XL

How does the hot water boiler work? How can I use the sink?

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Couple Cottage side and front view

Couple Cottage Knaus Boxlife 600

Where are the vehicle documents? Is there a central locking system?

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Couple Cottage side and front view

Couple Cottage Bürstner Lineo/Signeo

How can I darken the windows? Where can I find the ramp wedges?

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roadsurfer couple cottage campervan from the side view

Couple Cottage LMC Innovan 590

What are the vehicle dimensions? What if there is a leak?

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roadsurfer couple cottage campervan from the side view

Couple Cottage LMC Innovan 600

How do I dim the interior lights? How do I charge the battery?

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roadsurfer couple cottage campervan from the side view

Couple Cottage Weinsberg CaraTour 600

How can the seats be turned? How does the electricity work?

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Couple Condo Thor Tellaro 20L

How does the external start system work? Where is the first-aid kit?

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Couple Condo Winnebago Travato 59K

How can the beds be connected? How can I protect against the cold?

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Liberty Lodge Thor Tellaro 20A

Can I fill the propane tank myself? Where do I find the warning triangle?

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Liberty Lodge Winnebago Solis 59PX

Why does my camper van beep when I start the engine?

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Any more questions?

Visit our Help Centre