🎉 4th of July Special: Save $200 with code 4JULY24 at all North American locations

Skip to main content

Info & Help Before and During Your Trip

To make sure you’re well prepared for your road trip, we have compiled all the important information about the operation of our roadsurfer RV models. In our videos and instructions, you’ll learn the most important steps and get to know everything about your camper van before you pick it up from us. The information will also help you if you’re already on the road with your roadsurfer and have questions about your camper van or motor home.

Camper Van Videos & Instructions

View our instructions or watch our step by step explanatory videos to see how our camper vans work.


Surfer Suite VW T6.1 California Ocean

Where do I find everything in the vehicle? How do I open the roof?

View instructions


View video
roadsurfer beach hostel deluxe side view

Beach Hostel VW T6.1 California Beach

How can the seats be turned? What are the camper van dimensions?

View instructions


View video
roadsurfer travel home side view

Travel Home Mercedes Marco Polo

How do I fill up the camper van? How do I fold down the back seat?

View instructions


View video
roadsurfer camper cabin side view

Camper Cabin Ford Nugget

How do I release the handbrake? How does the outdoor shower work?

View instructions


View video
roadsurfer camper cabin side view

Camper Cabin Deluxe Ford Nugget Plus

How does the electricity work? What do I need to know about the toilet?

View instructions


View video

RV Videos & Instructions

View our instructions or watch our step by step explanatory videos to see how our RVs work.


Camper Castle Knaus Sky Wave

Where is the external power connection? How do I dim the lights?

View instructions


View video

Camper Castle Bürstner Limited T

How do I extend the awning? Where can I find the gas bottles?

View instructions

roadsurfer Cozy Cottage Side View

Cozy Cottage Knaus VAN TI PLUS

Where do I operate the entry aid? How is the bed assembled?

View instructions


View video

Van Villa VW T6.1 Knaus Tourer Van

How do I attach the safety net? How do I extend the inner table?

View instructions


View video
Family Freedom Class C RC view from front, partial side view

Family Freedom Thor Four Winds 22E

How much wastewater does the tank hold?

View instructions
roadsurfer couple cottage offroad

Couple Cottage Offroad Hymer Grand Canyon

How does the tap work? What if water leaks under the camper?

View instructions
Road House Side View

Road House Knaus Boxlife

How do I change the propane bottle? How do I charge the camping battery?

View instructions


View video
Road House Side View

Road House Bürstner Eliseo/Campeo

Where is the grey water tank? How does the fridge work?

View instructions


View video
Road House Side View

Road House Hymer Ayers Rock

How does the water pump work? How do I use auxiliary heating?

View instructions


View video
Road House Side View

Road House Weinsberg Caratour

How can I set the fridge temperature? How do I set up the awning?

View instructions

View video
Family Finca Side View

Family Finca VW Grand California

Where is the fresh water tank? What are the camper van dimensions?

View instructions


View video
Family Finca Side View

Family Finca MAN Knaus Boxdrive 600 XL

How does the hot water boiler work? How can I use the sink?

View instructions


View video
Couple Cottage side and front view

Couple Cottage Knaus Boxlife 600

Where are the vehicle documents? Is there a central locking system?

View instructions


View video
Couple Cottage side and front view

Couple Cottage Bürstner Lineo/Signeo

How can I darken the windows? Where can I find the ramp wedges?

View instructions


View video
roadsurfer couple cottage campervan from the side view

Couple Cottage LMC Innovan 590

What are the vehicle dimensions? What if there is a leak?

View Instructions
roadsurfer couple cottage campervan from the side view

Couple Cottage LMC Innovan 600

How do I dim the interior lights? How do I charge the battery?

View Instructions
roadsurfer couple cottage campervan from the side view

Couple Cottage Weinsberg CaraTour 600

How can the seats be turned? How does the electricity work?

View Instructions

Couple Condo Thor Tellaro 20L

How does the external start system work? Where is the first-aid kit?

View instructions

Couple Condo Winnebago Travato 59K

How can the beds be connected? How can I protect against the cold?

View instructions

Liberty Lodge Thor Tellaro 20A

Can I fill the propane tank myself? Where do I find the warning triangle?

View instructions

Liberty Lodge Winnebago Solis 59PX

Why does my camper van beep when I start the engine?

View instructions
Family Freedom Class C RC view from front, partial side view

Horizon Hopper Winnebago Revel 44E

How do I open the windows and doors? How do I turn on the lights?

View instructions

Any more questions?

Visit our Help Centre