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What is a security deposit and why is it necessary?

To ensure against any potential damages, we require a deposit of $850, payable by credit card or debit card. We accept Visa and Mastercard for this purpose. The deposit amount will be temporarily blocked on your card for a period of 30 days and will automatically be released if everything is in order. Please be aware that some banks may not display the release as a “+$850” return but simply remove the “-$850” from your online banking statement.

You can conveniently track the status of your deposit in the payment overview in your customer account.

Please Note the Following:

  • We do not accept cash deposits, advance bank transfers, PayPal, or American Express for the security deposit payment
  • Please check whether you know your PIN and whether your card limit is sufficient, as the deposit must be paid in one payment.
  • Your passenger can also pay the deposit – your name doesn’t have to be on the card.

Security deposits are made in the local currency

The currency and amount of the deposit depends on the local currency of the station where you pick up your roadsurfer:

  • USA (USD $): $850
  • UK (£): £650
  • Europe (€): 800€
  • Switzerland (CHF): 850 CHF
  • Sweden (SEK): 8.300 SEK
  • Canada (CAD $): $1.200
  • Norway (NOK): 10.000 NOK

Have more questions?

Visit the Help Center