Overview of All roadsurfer Conditions & Travel Protection Packages
Book your camper van, sprinter RV, or standard RV rental in the North America or Europe at competitive prices! Whether you want to set off on a weekend road trip or a longer vacation, roadsurfer has fully equipped Class C or Class B RVs to suit your plans. In general, the earlier you book, the greater the choice and the lower the price. Please note: Rates are subject to change depending on your trip’s location, duration, and availability.
Please note that the minimum rental age requirements vary depending on the rental country. Here’s an overview:
USA, Canada, and Ireland: Drivers must be at least 21 years old and have one year of licensed driving experience (driving license class 3 or class B)
Europe: Drivers must be at least 18 years old and have one year of licensed driving experience (driving license class 3 or class B)
United Kingdom: Drivers must be at least 21 years old and have two years of licensed driving experience (driving license class 3 or class B)
Equipment
All our Class C and Class B RVs are equipped with the following: navigation system, air conditioning, stationary heater, 1 outdoor camping table, 2 camping chairs, hand brush, power cable & adapter, and water canister. You can also add optional equipment such as bicycle racks or portable camping toilets and much more for an additional charge.
This non-refundable processing fee starting at $149 covers general booking and service costs and supports to offer you the best vehicles and deals. The booking fee may vary depending on the booking country and is non-refundable in case of cancellation.
Travel Fee
This fee starting at $105 covers the cost of preparing your camper for the road — including logistics and handover. The reimbursement of the travel fee is determined by the cancellation policy applicable to your booking. Fees may vary based on your booking country and vehicle.
Pets
All roadsurfer rentals can be optionally booked as dog-friendly motorhome rentals. Once you have chosen your preferred vehicle, simply add the one-off dog fee starting at $175 to your booking.
Cleaning Fee
We do not want our customers to have to pay for additional cleaning costs. Our goal is to hand over an impeccable vehicle to every customer and for this reason we have to charge an additional fee in exceptional cases.
→ You can find an overview of the additional cleaning fee criteria in our FAQs
Security Deposit
The currency and amount of the deposit depends on the local currency of the station where you pick up your roadsurfer:
USA (USD $): $850
Europe (€): 800€
Switzerland (CHF): 800 CHF
Sweden (SEK): 9.250 SEK
Canada (CAD $): $1.200
Norway (NOK): 10.000 NOK
UK (£): £700
Winter Travel
Please note that all our RVs and motorhomes in Canada undergo “hibernation” during the winter months (from November to March). This involves emptying or filling all boilers and pipes with antifreeze, including the camper’s water tanks. Consequently, water usage in the vehicles, such as from the fresh water tap, shower, or toilet, is unavailable during this period. To prevent vehicle damage, kindly ensure the water tank remains empty throughout your journey. Any damage resulting from failure to comply will incur charges.
One-Way Rentals in the US
In the United States, you can also book a one-way trip and return your camper to a different station within the country. For our one-way rental option we charge a one-time fee starting at $349.
Pick-Up & Return
Opening hours
You can collect or return your vehicle from Monday to Saturday. Unfortunately, we do not release or accept vehicles on Sundays and public holidays. You can choose the time you want to collect or return your vehicle during the booking process, or later in your customer account. We charge a small fee for early collection (before 2 PM) or late return (after 11 AM). This depends on the time you choose and the fee will be displayed in advance in the booking process. If you return your RV outside our business hours, you do so at your own risk. We accept no liability for any damage caused during this time.
Refuel before returning
Please fill up the fuel tank shortly before handing over your vehicle. In North America, depending on the model, it could be gasoline or diesel and DEF (Diesel Exhaust Fluid). In Europe, every vehicle requires diesel and AdBlue. Please check in advance the specific consumable fluids your model requires. Nearby filling stations can be found close to our stations. You can find an overview of gas stations nearby in our gas station overview. Failure to return the tank full will regrettably incur a service fee.
When you rent an RV or camper van, you should make sure the interior is properly cleaned before you return the vehicle to the rental station at the end of your adventure. Please return your campervan as clean as you received it.
If the vehicle is not sufficiently clean at the time of return, we reserve the right to charge an extra cleaning fee. In case of extreme soiling, smoking in the vehicle, or taking along animals without the appropriate booking, additional cleaning fees may apply.
All stains that are not water stains (e.g. wine or sunscreen)
$89
Excrements
Excrements in the porta potty, toilette cassette, toilette, toilette compartment, or anywhere else*
$390
(Cleaning fee in Europe: $176)
When heavy duty cleaning is required*
roadsurfer reserves the right to charge a fee in case of extra cleaning efforts caused by reasons not listed above, e.g. stains on the awning, stained interior ceiling, or other dirt that take substantial effort to be removed**
$89
Pet hair in a vehicle that was not booked with a dog flat rate
This is prohibited and will result in an additional fee
$176
Smoking in the vehicle
Smoking is prohibited in all our vehicles. Any cigarette & related smoke smells throughout the vehicle will result in an additional fee
$290
*To avoid being charged, a self-cleaning option is available as long as it does not affect the next bookings.
**Fees related to prohibited actions can be charged on top.
