Opening hours
You can collect or return your vehicle from Monday to Saturday. Unfortunately, we do not release or accept vehicles on Sundays and public holidays. You can choose the time you want to collect or return your vehicle during the booking process, or later in your customer account. We charge a small fee for early collection (before 2 PM) or late return (after 11 AM). This depends on the time you choose and the fee will be displayed in advance in the booking process. If you return your RV outside our business hours, you do so at your own risk. We accept no liability for any damage caused during this time.
Refuel before returning
Please fill up the fuel tank shortly before handing over your vehicle. In North America, depending on the model, it could be gasoline or diesel and DEF (Diesel Exhaust Fluid). In Europe, every vehicle requires diesel and AdBlue. Please check in advance the specific consumable fluids your model requires. Nearby filling stations can be found close to our stations. You can find an overview of gas stations nearby in our gas station overview. Failure to return the tank full will regrettably incur a service fee.