What are the conditions of returning my campervan?

To ensure a smooth vehicle return experience, please take note of the following:

• Return your car to the same station where you initially picked it up. Be punctual and arrive at the designated return time to avoid incurring a late fee. You can check your return time in your customer account.
• Return the interior of your campervan or motorhome in the same clean condition as when you received it.
• Additional cleaning charges may be applicable if you return the interior excessively soiled or if you violate any prohibitions, such as smoking in the vehicle or bringing animals without a corresponding booking.
• On your way back, please visit a waste disposal station to dispose of wastewater and empty the toilet.
• A visit to the car wash is not necessary as it could potentially damage the pop-up roof or the film coating.
• Please ensure the fuel tank is topped up shortly before returning your motorhome or campervan rental. In Europe, you must fill up with diesel and AdBlue. In North America, depending on the camper model, petrol or diesel and DEF (Diesel Exhaust Fluid) are required. Please check in advance which fuel your camper requires. Petrol stations are typically available near our locations. Failure to return the tanks full may result in a service fee.

When returning the vehicle, simply hand the key to one of our employees. They will conduct a brief inspection to check for any damage and ensure all equipment is complete. After a short wait, the process will be completed for you.