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Help & Contact

Contact us if you have any questions or doubts. Due to the high number of petitions, it is important for us to exactly know what your question is about. That way we can send you an answer as soon as possible.

Why are you contacting us?

Questions about the rental

Do you want to rent a van and you still have questions?

You have already rented a van and want to change the booking?

Contact us here for all questions regarding the van rental.

Do you want to know…

… whether you dream van is still available?

➟ Check availability

… what is the campervan pick up process?

➟ Information on pick-up

… how the rebooking and cancellation works?

➟ All information here

➠ All FAQs for the rental

Questions about roadsurfer spots

Are you looking for an idyllic place in nature, do you want to be a host or do you still have questions about your spots booking?

Do you want to know …

… how you can change/cancel your booking or how to reset your password?

➠ All FAQs for guests

… how you become a host or how to manage the availability of your spot?

➠ All FAQs for hosts