Info & Help Before and During Your Trip

To make sure you’re well prepared for your road trip, we have compiled all the important information about the operation of our roadsurfer models. In our videos and instructions, you will learn the most important steps and get to know everything about your camper before you pick it up from us. The information will also help you if you’re already on the road with your roadsurfer and have questions about your campervan or motorhome.

Campervan Videos & Instructions

View our instructions or watch our step by step explanatory videos to see how our campervans work.

VW California Ocean campervan sideview

Surfer Suite

VW T6.1 California Ocean

Where do I find everything in the vehicle? How do I open the roof?

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VW California Beach campervan sideview

Beach Hostel

VW T6.1 California Beach

How can the seats be turned? What are the campervan dimensions?

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VW California Beach campervan sideview

Travel Home

Mercedes Marco Polo

How do I fill up the campervan? How do I fold down the back seat?

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Ford Nugget campervan sideview

Camper Cabin

Ford Nugget

How do I release the handbrake? How does the outdoor shower work?

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Camper Cabin Deluxe

Ford Nugget Plus

How does the electricity work? What do I need to know about the toilet?

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Motorhome Videos & Instructions

View our instructions or watch our step by step explanatory videos to see how our motorhomes work.

Knaus Sky Wave campervan sideview

Camper Castle

Knaus Sky Wave

Where is the external power connection? How do I dim the lights?

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Knaus Sky Wave campervan sideview

Camper Castle

Bürstner Limited T

How do I extend the awning? Where can I find the gas bottles?

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roadsurfer camper castle motorhome from the side view

Camper Castle

LMC Tracer

How do I charge the camping battery? How do I use snow chains?

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Knaus Sky Wave campervan sideview

Camper Castle

LMC Tourer Lift

How do I lock the vehicle? How many berths does the vehicle have?

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roadsurfer cozy cottage campervan from the side view

Cozy Cottage

Bürstner Lyseo

How do I turn on the heating? How do I use the fridge?

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Knaus Van TI Plus campervan sideview

Cozy Cottage

Knaus VAN TI PLUS

Where do I operate the entry aid? How is the bed assembled?

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Knaus Tourer Van campervan sideview

Van Villa

VW T6.1 Knaus Tourer Van

How do I attach the safety net? How do I extend the inner table?

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Family Freedom Class C RV view from front, partial side view

Family Freedom

Thor Four Winds 22E

How much wastewater does the tank hold?

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Hymer Grand Canyon campervan sideview

Couple Cottage Offroad

Hymer Grand Canyon

How does the tap work? What if water leaks under the camper?

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Hymer Ayers Rock campervan sideview

Road House

Knaus Boxlife

How do I change the gas bottle? How do I charge the camping battery?

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Hymer Ayers Rock campervan sideview

Road House

Bürstner Eliseo/Campeo

Where is the grey water tank? How does the fridge work?

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Hymer Ayers Rock campervan sideview

Road House

Hymer Ayers Rock

How does the water pump work? How do I use auxiliary heating?

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Hymer Ayers Rock campervan sideview

Road House

Weinsberg Caratour

How can I set the fridge temperature? How do I set up the awning?

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Knaus Boxdrive MAN campervan sideview

Family Finca

VW Grand California

Where is the fresh water tank? What are the campervan dimensions?

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Knaus Boxdrive MAN campervan sideview

Family Finca

MAN Knaus Boxdrive 600 XL

How does the hot water boiler work? How can I use the sink?

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Knaus Boxlife campervan sideview

Couple Cottage

Knaus Boxlife 600

Where are the vehicle documents? Is there a central locking system?

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Knaus Boxlife campervan sideview

Couple Cottage

Bürstner Lineo/Signeo

How can I darken the windows? Where can I find the ramp wedges?

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Knaus Boxlife campervan sideview

Couple Cottage

LMC Innovan 590

What are the vehicle dimensions? What if there is a leak?

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Knaus Boxlife campervan sideview

Couple Cottage

LMC Innovan 600

How do I dim the interior lights? How do I charge the battery?

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roadsurfer couple cottage campervan from the side view

Couple Cottage

Bürstner Eliseo 602

Where do I empty the grey water tank? How do I lock and unlock the camper?

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Knaus Boxlife campervan sideview

Couple Cottage

Weinsberg CaraTour/CaraBus 600

How can I turn the seats around? How does the electricity work?

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Couple Condo RV diagonally front view

Couple Condo

Thor Tellaro 20L/Thor Dazzle 2LB

How does the external start system work? Where is the first-aid kit?

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Couple Condo RV diagonally front view

Couple Condo

Winnebago Travato 59K

How can the beds be connected? How can I protect against the cold?

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Liberty Lodge RV diagonally front view

Liberty Lodge

Thor Tellaro 20A

Can I fill the propane tank myself? Where do I find the warning triangle?

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Liberty Lodge RV diagonally front view

Liberty Lodge

Winnebago Solis 59PX

Why does my campervan beep when I start the engine?

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Horizon Hopper RV diagonally front view

Horizon Hopper

Winnebago Revel 44E

How do I open the windows and doors? How do I turn on the lights?

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Any more questions?

Visit our Help Centre