Discover detailed rental information, including pricing, additional fees, and travel protection options. Select your ideal campervan for your upcoming road trip and begin planning your adventure today!
Information about costs & conditions of your roadsurfer hire
Rental period
The minimum rental period is three nights.
Minimum rental age
Please note that the minimum rental age requirements vary depending on the rental country. Here’s an overview:
United Kingdom: Drivers must be at least 21 years old and have two years of licensed driving experience (driver´s licence class 3 or class B)
USA, Canada, and Ireland: Drivers must be at least 21 years old and have one year of licensed driving experience (driver´s licence class 3 or class B)
Europe (not including Ireland): Drivers must be at least 18 years old and have one year of licensed driving experience (driver´s licence class 3 or class B)
Motorhome equipment
All our models are equipped with the following: navigation system, air conditioning, stationary heater, 1 outdoor camping table, 2 camping chairs, hand brush, power cable & adapter, and water canister. You can also add optional equipment such as bicycle racks or portable camping toilets and much more for an additional charge.
This non-refundable processing fee starting at £115 covers general booking and service costs and supports to offer you the best vehicles and deals. The booking fee may vary depending on the booking country and is non-refundable in case of cancellation.
Travel fee
This fee starting at £79 covers the cost of preparing your camper for the road — including logistics and handover. The reimbursement of the travel fee is determined by the cancellation policy applicable to your booking. Fees may vary based on your booking country and vehicle.
Pet-friendly rentals
All roadsurfer rentals can be optionally booked as dog friendly rentals. Once you have chosen your preferred vehicle, simply add the one-off dog fee from £119 to your booking.
Cleaning fee
We do not want our customers to have to pay for additional cleaning costs. Our goal is to hand over a impeccable vehicle to every customer and for this reason we have to charge an additional fee in exceptional cases. Read more about the cleaning fee.
Deposit
The currency and amount of the deposit depends on the local currency of the station where you pick up your roadsurfer:
UK (£): £700
Europe (€): 800€
USA (USD $): $850
Switzerland (CHF): 800 CHF
Sweden (SEK): 9.250 SEK
Canada (CAD $): $1.200
Norway (NOK): 10.000 NOK
Winter travel
Please note that all our motorhomes in Canada undergo “hibernation” during the winter months (from November to March). This involves emptying or filling all boilers and pipes with antifreeze, including the camper’s water tanks. Consequently, water usage in the vehicles, such as from the fresh water tap, shower, or toilet, is unavailable during this period. To prevent vehicle damage, kindly ensure the water tank remains empty throughout your journey. Any damage resulting from failure to comply will incur charges.
One-way hire in the USA
In the United States, you can also book a one-way trip and return your camper to a different station within the country. For our one-way hire option we charge a one-time fee from £249.
Pick-up & return
Opening hours
You can collect or return your vehicle from Monday to Saturday. Unfortunately, we do not release or accept vehicles on Sundays and public holidays. You can choose the time you want to collect or return your vehicle during the booking process, or later in your customer account. We charge a small fee for early collection (before 2 PM) or late return (after 11 AM). This depends on the time you choose and the fee will be displayed in advance in the booking process. If you return your campervan outside our business hours, you do so at your own risk. We accept no liability for any damage caused during this time.
Refuel before returning
Please fill up the fuel tank shortly before handing over your vehicle. In Europe, every vehicle requires diesel and AdBlue. In North America, depending on the model, it could be gasoline or diesel and DEF (Diesel Exhaust Fluid). Please check in advance the specific consumable fluids your model requires. Nearby filling stations can be found close to our stations. You can find an overview of petrol stations nearby in our petrol station overview. Failure to return the tank full will regrettably incur a service fee.
As the renter of the campervan or motorhome, you are responsible for ensuring that the interior is properly cleaned before you return the vehicle. Please return the interior of your campervan as clean as you found it.
If the vehicle is not sufficiently cleaned when you return it, we reserve the right to charge you for the cost of cleaning. In the case of heavy soiling and disregard of prohibitions (smoking in the vehicle and unauthorized bringing of animals without appropriate booking) additional cleaning fees may apply.
All stains that are not water stains (e.g. wine or sunscreen)
£65
Excrements
Excrements in the porta potty, toilette cassette, toilette, toilette compartment, or anywhere else*
£135
(USA cleaning fee: £280)
When heavy duty cleaning is required*
roadsurfer reserves the right to charge a fee in case of extra cleaning efforts caused by reasons not listed above, e.g. stains on the awning, stained interior ceiling, or other dirt that take substantial effort to be removed**
£65
Pet hair in a vehicle that was not booked with a dog flat rate
This is prohibited and will result in an additional fee
£135
Smoking in the vehicle
Smoking is prohibited in all of our vehicles. Any cigarette & related smoke smells throughout the vehicle will result in an additional fee
£220
*To avoid being charged, a self-cleaning option is available as long as it does not affect the next bookings.
**Fees related to prohibited actions can be charged on top.
Our best offers often disappear faster than you can say “road trip.” Sign up now and be the first to hear about discounts, availability, and exclusive deals!
