Discover detailed rental information, including pricing, additional fees, and travel protection options. Select your ideal campervan for your upcoming road trip and begin planning your adventure today!
*Please note: The prices shown are for guidance only and are subject to variation based on travel duration, booking timeframe, and pickup location. With us, you’re billed per night, meaning you only pay half the rate for the first and last days of your rental.
Information about costs & conditions of your roadsurfer hire
Rental period
The minimum rental period is three nights.
Minimum rental age
Please note that the minimum rental age requirements vary depending on the rental country. Here’s an overview:
United Kingdom: Drivers must be at least 25 years old and have two years of licensed driving experience (driver´s licence class 3 or class B)
USA, Canada, and Ireland: Drivers must be at least 21 years old and have one year of licensed driving experience (driver´s licence class 3 or class B)
Europe (not including Ireland): Drivers must be at least 18 years old and have one year of licensed driving experience (driver´s licence class 3 or class B)
Motorhome equipment
All our models are equipped with the following: navigation system, air conditioning, stationary heater, 1 outdoor camping table, 2 camping chairs, and a kitchen box with all kitchen utensils and tableware, hand brush, power cable & adapter, water canister. You can also add optional equipment such as bicycle racks or portable camping toilets and much more for an additional charge.
We charge a one time service fee for your booking of £89 in Europe and £135 in North America. What is the service fee? There are many steps that have to be taken in order to make your fully-equipped roadsurfer “ready to go” from the standard production line to the rental handover. The service fee we charge is to make sure that you can receive the best customer experience possible.
Pet-friendly rentals
All roadsurfer rentals can be optionally booked as dog friendly rentals. Once you have chosen your preferred vehicle, simply add the one-off dog fee of £89 in Europe and £115 in North America to your booking.
Cleaning fee
We do not want our customers to have to pay for additional cleaning costs. Our goal is to hand over a impeccable vehicle to every customer and for this reason we have to charge an additional fee in exceptional cases. Read more about the cleaning fee.
Deposit
The currency and amount of the deposit depends on the local currency of the station where you pick up your roadsurfer:
UK (£): £650
Europe (€): 800€
USA (USD $): $850
Switzerland (CHF): 850 CHF
Sweden (SEK): 8.300 SEK
Canada (CAD $): $1.200
Norway (NOK): 10.000 NOK
Winter travel
Please note that all our motorhomes in Canada undergo “hibernation” during the winter months (from November to March). This involves emptying or filling all boilers and pipes with antifreeze, including the camper’s water tanks. Consequently, water usage in the vehicles, such as from the fresh water tap, shower, or toilet, is unavailable during this period. To prevent vehicle damage, kindly ensure the water tank remains empty throughout your journey. Any damage resulting from failure to comply will incur charges.
One-way hire in the USA
In the United States, you can also book a one-way trip and return your camper to a different station within the country. For our one-way hire option we charge a one-time fee of £265.
Pick-up & return
Opening hours
You can collect or return your vehicle from Monday to Saturday. Unfortunately, we do not release or accept vehicles on Sundays and public holidays. You can choose the time you want to collect or return your vehicle during the booking process, or later in your customer account. We charge a small fee for early collection (before 2 PM) or late return (after 11 AM). This depends on the time you choose and the fee will be displayed in advance in the booking process. If you return your campervan outside our business hours, you do so at your own risk. We accept no liability for any damage caused during this time.
Refuel before returning
Please fill up the fuel tank shortly before handing over your vehicle. In Europe, every vehicle requires diesel and AdBlue. In North America, depending on the model, it could be gasoline or diesel and DEF (Diesel Exhaust Fluid). Please check in advance the specific consumable fluids your model requires. Nearby filling stations can be found close to our stations. You can find an overview of petrol stations nearby in our petrol station overview. Failure to return the tank full will regrettably incur a service fee.
Overview of our carefree packages for Europe and North America
Services
Basic
Advanced
Complete
Rate
free
£13 / Night
£25 / Night
Number of drivers
2
3
unlimited
Excess per damage*
£2,200
£880
£0**
Unlimited kilometers
Mobility guarantee
Breakdown protection
Theft Protection
Weather Protection
Repairs made to the windshields with stone chips (up to 2 cm) outside the field of vision
Replacement of windshields with stone chips inside the field of vision (or > 2 cm)
Full tire protection
Vehicle underbody repair
Interior repair
Full body repair
* Our basic carefree package is included in the rental price, so that a maximum excess of £2,200 applies for each individual claim. Damage caused by grossly negligent or intentional behavior on the part of the renter or passenger, such as driving with the awning or roof open, driving in areas unsuitable for the size of the vehicle, improper filling of water or fuel tanks, entry of the renter into an unauthorized country, driving under the influence of alcohol, drug use, etc., are not covered by a maximum excess. The cost of repairing such damage must be borne in full by the renter. In the event of vandalism by third parties, the hirer must promptly report the damage and ensure it is documented by the police as soon as they become aware of it. Failure to cooperate promptly or adequately in such cases may result in the right to charge for the damage being retained. Further examples and information can be found in our Help Center or in the General Terms and Conditions.
**Please note that before the start of your trip, it is required to pay an £650 deposit, regardless of the travel protection package you choose.
As the renter of the campervan or motorhome, you are responsible for ensuring that the interior is properly cleaned before you return the vehicle. Please return the interior of your campervan as clean as you found it.
If the vehicle is not sufficiently cleaned when you return it, we reserve the right to charge you for the cost of cleaning. In the case of heavy soiling and disregard of prohibitions (smoking in the vehicle and unauthorized bringing of animals without appropriate booking) additional cleaning fees may apply.
All stains that are not water stains (e.g. wine or sunscreen)
£65
Excrements
Excrements in the porta potty, toilette cassette, toilette, toilette compartment, or anywhere else*
£65
(USA cleaning fee: £219)
When heavy duty cleaning is required*
roadsurfer reserves the right to charge a fee in case of extra cleaning efforts caused by reasons not listed above, e.g. stains on the awning, stained interior ceiling, or other dirt that take substantial effort to be removed**
£65
Pet hair in a vehicle that was not booked with a dog flat rate
This is prohibited and will result in an additional fee
£135
Smoking in the vehicle
Smoking is prohibited in all of our vehicles. Any cigarette & related smoke smells throughout the vehicle will result in an additional fee
£219
*To avoid being charged, a self-cleaning option is available as long as it does not affect the next bookings.
**£265 will be charged for all extra cleaning efforts. Fees related to prohibited actions can be charged on top.
