Measures at the roadsurfer stations
Even though we are known for our high interest in personal contact with our roadsurfers, we have to limit it in times of the Corona crisis. This reduction is however a great contribution towards our common goal of feeling the wind on our skin while we drive towards a sunset. Of course, we are still here for all your inquiries. To make sure these two don´t clash, we have made some changes in our working process.
Always “clean & ready” – our roadsurfer campervans
We do everything to ensure that your campervan is hygienically clean and ready at any time. This way, nothing stands in the way of your carefree and safe road trip! What do we do, exactly? Just keep reading!
Clean and well-kept campervans
All of our campers are extensively prepared and cleaned, both inside and out. For each vehicle, we use freshly washed (min 60 °) cloths and specialized branded products from Sonax for interior cleaning. 90% of all surface germs are already removed and we guarantee absolute cleanliness without the use of dangerous chemicals.
Hygienic deep cleaning
After cleaning, all contact surfaces (e.g. steering wheel, door handles, controls, etc.) are also carefully treated with skin-friendly disinfectants. Our staff wears disposable gloves and face masks during the entire cleaning process.
Safety at the roadsurfer station
Our team is required to comply with all local safety regulations. This includes keeping a safe distance, washing hands, wearing face masks and regular disinfection of all contact surfaces (including vehicle keys etc.) at our roadsurfer stations. There is sufficient disinfectant available. We count on you to implement these requirements as well in order to protect our staff.
Stay flexible: rebooking instead of cancelling
Positive mindset during the quarantine: If you have to stay at home for weeks, there is quite a chance that this will have a negative impact on your mood. That’s why it helps to think positive thoughts and get the best out of the situation. A pretty effective way to do this is to see light at the end of the tunnel: the well-deserved vacation afterwards. Although we all don’t know when that will be, the time will definitely come, and we can all look forward to it.
You can avoid organizational stress by rebooking your existing reservation: Sometimes plans change and we get that. If you rebook instead of cancelling, you can start right away instead of having to restart at zero with a new booking later on.
Currently, we offer free rebooking or cancellation for everyone who booked a camper in 2020-2021. This means: If you are unable to start because of the severely limited travel options, you can rebook or cancel free of charge up to 48 hours before the start of your trip. In case of a cancellation or if you do not feel like choosing a new travel date yet, we will issue you a voucher in the amount of the deposit, or the full amount already paid. You can then book your campervan again until the end of 2021.
Traveling during Covid: Why camping might be the best idea
While planning a holiday is a lovely task, most of us are unsure on how to do it during this pandemic. Our advice? Choose the most flexible type of travel, the van life of roadsurfer. Why? Let us entice you:
1. Destination and travel period remain flexible
Your travel destination is not set. Only on the day of departure, you decide which region you want to visit. No reason to worry there will be still restrictions at your vacation destination: simply drive to the direction where the coast is clear!
2. Vacation away from the crowds
You avoid crowds, such as in hotels, trains or airplanes. Maybe you are still a little uneasy about getting back into the hustle and bustle, even though the restrictions have already been lifted. No problem. With a camping vacation you can take the time to slowly get back to re-socializing.
3. You can cook for yourself
You can even stay away from the touristic bustle when it’s coming to meals, because you have your own kitchen. Aditionally, you don´t have to worry about others not keeping to the safety guidelines. You are your own boss.
4. Disconnect
If you really want to keep clear of any crowds in campgrounds, we recommend trying out dispersed camping (camping on a national forest or national park). That way, it´s only you and the wilderness.
Are campsites open?
We recommend you check the restrictions in your area and in your destination before starting the trip. Violation of the restrictions can result in a heavy fine.
If you´re up for some wild camping, you´re also in luck. Rent a camper with a shower and toilet, which allows you to travel independently from campsites and avoid crowds. However, wild camping is not legal in many countries. Download the “roadsurfer spots campsites” App and find unique campsites and pitches in the middle of nature, away from the crowds.
Step #1: Don’t worry be happy
Even if your planned vacation is in danger or you have already had to cancel it, moping doesn’t make things better. To get in a good mood, think positive and get your mindset back on track. Italians sing on their balconies and we sweeten the wait by planning the next vacation, which will surely come one day.
Step #2: Avoid trains and planes
Even if the situation will ease at some point, one or two people may still feel uncomfortable using public transport again as usual. Maybe train and air traffic will only gradually pick up speed again. Thus, what could be better than a camping trip with your loved ones? Here you have your own private space and you can decide flexibly on the direction and duration of your trip.
Step #3: Find an alternative and travel individually
If your planned trip to Italy falls through, you can simply go for grabbing a camper and head for a new destination. It’s best to keep yourself regularly informed about how the situation is developing in the individual countries. And if one country stays closed, you can steer flexibly in a different direction. Or take the opportunity to explore your own home country a little more closely, provided there are no curfews or other restrictions. At home and almost around the corner there are also plenty of beautiful places to discover.
Step #4: Take it easy
With the necessary hygiene measures and as little contact with crowds as possible, the danger of infection can be contained. Therefore: No panic. Even if you have been restricted in your travel plans, there are cool alternatives waiting for you. If we all stick to the measures and hold together, the chances of a carefree vanlife summer will increase.