roadsurfer prices

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For each booking with roadsurfer we charge a one-time service fee of 99 Euro. What is the service fee? There are many steps that have to be taken in order to make your fully-equipmment roadsurfer “ready to go” from the standard production line to the rental handover. The provision fee we charge is to make sure that you can receive the best customer experience possible.

All roadsurfer models are suitable for dogs. Once you have chosen your preferred campervan, simply add the one-off dog-fee of 79€ to your booking.

Both fees do not include cleaning fees. So it is advisable to keep the van clean to avoid additional costs, because we charge costs for cleaning if necessary.

For each booking a security deposit of 800 Euro must be paid to roadsurfer.

You can pick up your camper van from Monday to Saturday. Unfortunately, we do not offer a pick up on Sundays and public holidays. Furthermore, bookings are not from or until a Sunday.

If you drop off your camper van outside of our business hours, an early return happens at your own risk. We do not grant any liability for damages incurred on the bus during that time.

The minimum rental period throughout the year is three nights.

The Campervan pick up takes place in the afternoon between 2 to 5 PM. Returns take place on the last day of the rental in the morning between 9 to 11 AM. With us you only pay the nights that you rent your camper van. Therefore, the first and last day are charged with half the price.

You must be over 18 years in order to rent a camper van. If you are younger than 23 a higher deductible is charged. Please have a look at the insurance information in the list above.

Rebooking and cancellation options

If the Hirer rescinds the rental agreement, the following shall apply:

All rentals may be rebooked or cancelled, free of charge, up to 48 h before the start of the trip. In the case of cancellation, the respective down payment or the full amount shall be immediately credited in the form of a credit note for a further rental.

Up to 60 before the trip, you can cancel and get a refund of your down payment.

Up to 59-30 days before the trip, you can get a refund of up to 50% of the total rent price.

Up to 29 days – 48h before the trip, you can cancel free-of-charge in exchange for a voucher with the total sum or rebook to another time frame or vehicle category.

Equipment already booked cannot be cancelled separately from a booking. Costs for equipment, such as bicycle racks or a camping toilet, shall not be refunded in the event of cancellation.

You will always receive your camper van clean, inside and outside.

If you hand your camper van back to us cleaned (swept, wiped, and no stains included), we will not charge any extra amount for cleaning.