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HELP AND CONTACT

Contact us if you have any questions or doubts. Due to the high number of petitions, it is important for us to exactly know what your question is about. That way we can send you an answer as soon as possible.

Why are you contacting us?


Questions about the rental

Do you want to rent a van and you still have questions?

You have already rented a van and want to change the booking?

Contact us here for all questions regarding the van rental.

Do you want to know…

… whether you dream van is still available?

➟ Check availability

… when you can pick up your camper?

➟ Information on pick-up and drop-off

… how the rebooking and cancellation works?

➟ All information here

➠ All FAQs for the rental


Questions about roadsurfer spots

Are you looking for an idyllic place in nature, do you want to be a host or do you still have questions about your spots booking?

Do you want to know …

… how you can change/cancel your booking or how to reset your password?

➠ All FAQs for guests

… how you become a host or how to manage the availability of your spot?

➠ All FAQs for hosts

Other

Unsure on which category to choose? Contact us here for all other topics or if you are not sure.

Contact roadsurfer

Buy a gift voucher

The perfect gift you every occasion! Gift freedom and adventures with maximum flexibility and choose the value you want.

Buy a gift voucher

Cooperations

Are you a photographer, blogger, influencer or are you looking for a brand partnership? Cool! Then we are looking forward to your message.

Read more

Do you prefer talking on the phone?

Then phone us! We are looking forward to your call: +49 (0)89 2154 1673

Plan your next adventure


roadsurfer van parking

Your spot. Your freedom. Camper Spots

Discover amazing and unique camping spots in Europe and camp how you like it in pure #roadsurfer style, whether it is at the beach, the farm, etc.

Campervan under trees

Your camper. Your freedom. Camper rent

Find the best van for the best price – incl. unlimited mileage, 2nd driver, insurance, road assistance and 48h cancellation-policy!